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Paid plans

Paid plans · Flow pricing · iMessage API plans · dedicated iMessage line · Flow cloud Pro
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What each Flow plan costs and includes, how the workspace owner buys one, and what happens at a limit.

Flow sells Messaging plans, which set how many people your agents reach on each channel, and Pro, for Flow cloud. Prices are in US dollars a month. Pricing has the full rules: who counts, and what happens to people past a limit.

Messaging plans

Section titled “Messaging plans”
  • Free trial, $0: 25 people per channel, in total, on Flow’s shared lines (the shared iMessage line included). Your first sign-in at flow.engineer, or npx @flow-engineer/flow setup, starts it, once per account.
  • Shared, $25 a month: Flow’s shared lines with live keys, 300 people a month and 200 a day per channel. Live as soon as the payment goes through.
  • Dedicated, $100 a month: your own iMessage line, 1,000 people a day on it (a new line starts at 250 a day and ramps up over its first 14 days), plus Shared’s limits on Flow’s shared lines.
  • Dedicated lines are reviewed first. Flow reviews each line before ordering it, usually within a day. If Flow declines it, your Dedicated payment is refunded and you are on Shared.
  • Outbound add-on, +$40 a month on Dedicated: your agent may message people first. Without it, a line only replies to people who wrote to it.
  • Included, nothing to buy: SMS/RCS fallback on every iMessage line (the free trial, Shared and Dedicated), and call forwarding on a Dedicated line.
  • A plan covers every app of the account; limits count per channel.

Flow cloud: Pro

Section titled “Flow cloud: Pro”
  • Starter, $0: up to 25 users.
  • Pro, $25 a month, paid ahead: 500 users included, then each user past 500 by band ($0.025 up to 1,000, $0.02 up to 5,000, $0.015 up to 20,000, $0.01 after that).
  • Pro includes $10 of agent credit a month (no rollover); agent usage past it is billed at cost, with no markup.
  • A user is a person who used your agents in the month, through any surface. Test conversations never count.
  • Pro + a Dedicated line: Dedicated is billed as its own plan, bought right after Pro: $125 a month for both, before Pro’s usage past what it includes.

Buy a plan

Section titled “Buy a plan”

Only the workspace owner buys. Other members can open the plans and send the owner the link.

  • In the dashboard: Settings → Usage and billing → Choose a plan, or open flow.engineer/dashboard/plans.

  • A link that picks the plan: add ?plan=shared, ?plan=dedicated, ?plan=dedicated&outbound=1 (Dedicated with Outbound) or ?plan=pro, for example https://flow.engineer/dashboard/plans?plan=shared.

  • From the API: GET /v0/app lists the plans in plans, with their prices and upgrade_url. A coding agent should give the owner that link.

  • Change or cancel in the same place. A cancelled plan runs to the end of the month paid for.

At a limit

Section titled “At a limit”
  • The API’s limit errors (such as plan_people_limit and sandbox_contact_limit) carry a hint that names the next plan and its buy link. See Past a limit.

Help

Section titled “Help”